Help & Support

Find answers to common questions or get in touch with our support team

Track Your Order

View order status and tracking information

Returns & Exchanges

Start a return or exchange process

Account Settings

Manage your profile and preferences

Frequently Asked Questions

How can I track my order?

You can track your order by visiting the Order History page or using the tracking number provided in your confirmation email.

What is your return policy?

We offer a 30-day return policy for unworn items in original condition. Visit our Returns page to start the process.

How do I change my shipping address?

You can update your shipping address in your Profile settings. For orders already placed, contact our support team immediately.

What payment methods do you accept?

We accept all major credit cards, debit cards, UPI, net banking, and digital wallets through our secure Razorpay integration.

How can I cancel my order?

Orders can be cancelled within 1 hour of placement if they haven't been processed. Visit your order details or contact support.

Still Need Help?

Our customer support team is here to help you with any questions or concerns.

Email Support

support@aetheravia.com

Phone Support

+91-9876543210
Contact Support Team

Frequently Asked Questions

Quick answers to common questions about orders, delivery, and returns.

What are the shipping timelines?
Most orders are processed within 24–48 hours. Delivery typically takes 3–7 business days depending on your location.
Shipping & Delivery
How can I track my order?
Once shipped, you’ll receive a tracking number via email/SMS. You can also track from your Order History page or our Track page using the AWB.
Order HistoryTrack Shipment
What is your return & exchange policy?
Hassle-free returns within 7 days of delivery for unused items with tags. Exchanges are subject to stock availability.
Returns & Exchanges
Which payment methods are accepted?
We support major cards, UPI/wallets, NetBanking, and Razorpay. Cash on Delivery may be available on eligible orders.
Payment & Checkout
Do you have a size guide?
Yes! Size charts are available on each product page. If you’re unsure, our support team can help with fit advice.
How do I contact customer support?
Reach us at support@example.com or call +91-9876543210. We're available Mon–Sat, 10am–7pm IST.
Email AethraviaCall support
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