Contact Us

We're here to help! Reach out to us with any questions about our products, orders, or skincare concerns.

Email Us

Get in touch via email

support@aetheravia.com

Call Us

Speak with our team

+91-9876543210

Visit Us

Our office location

Mumbai, Maharashtra
India - 400001

Business Hours

When we're available

Mon-Fri: 9AM-6PM

Sat: 10AM-4PM

Send us a Message

Find Us

Interactive Map

Mumbai, Maharashtra

Address: 123 Green Street, Andheri West, Mumbai, Maharashtra 400058, India

Landmark: Near Metro Station

Parking: Available on premises

Quick Response Guarantee

We strive to respond to all inquiries within 24 hours during business days.

📧 Email responses: Within 24 hours

📞 Phone calls: Immediate assistance

💬 Live chat: Available 9AM-6PM IST

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Stay connected and get the latest updates on new products and skincare tips.

Frequently Asked Questions

Quick answers to common questions about contacting us and our services.

How quickly will I receive a response?

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call us directly.

Can I visit your office?

Yes, our office is open to visitors during business hours. We recommend scheduling an appointment in advance for the best experience.

Do you offer international shipping?

Currently, we ship within India. For international inquiries, please contact us to discuss options.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can also check your order status in your account dashboard.

Need Immediate Help?

Our customer support team is ready to assist you with any questions or concerns you may have.

Frequently Asked Questions

Quick answers to common questions about orders, delivery, and returns.

What are the shipping timelines?
Most orders are processed within 24–48 hours. Delivery typically takes 3–7 business days depending on your location.
How can I track my order?
Once shipped, you’ll receive a tracking number via email/SMS. You can also track from your Order History page or our Track page using the AWB.
What is your return & exchange policy?
Hassle-free returns within 7 days of delivery for unused items with tags. Exchanges are subject to stock availability.
Which payment methods are accepted?
We support major cards, UPI/wallets, NetBanking, and Razorpay. Cash on Delivery may be available on eligible orders.
Do you have a size guide?
Yes! Size charts are available on each product page. If you’re unsure, our support team can help with fit advice.
How do I contact customer support?
Reach us at support@example.com or call +91-9876543210. We're available Mon–Sat, 10am–7pm IST.
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